Payment methods and Invoicing
We accept payments in different currencies. The payment methods available may vary by currency.
You can pay safely and easily via
PayPal, Creditcard (Mastercard, Visa, American Express), by bank transfer, Bancontact, iDEAL, SOFORT Banking, Giropay, KBC/CBC, EPS, Belfius, Przelewy24 and Klarna.
Credit card payments are limited to a maximum of €3500 (approx. £2935 or $3840). Pay without fees, safe and easy with credit card and debit card: Visa, MasterCard, American Express, Maestro, V-pay, Dankort, Postepay, Cartes Bancaires and Nordea.
Credit card transaction failed – Common causes
You try to place an order using credit card payment but the transaction (repeatedly) fails. Because credit cards are generally very sensitive to fraud, financial institutions and our PSP Mollie impose strict conditions on them. The most common causes of a failed transaction are:
If the transaction is still unsuccessful, we would love to hear from you! Please contact firstname.lastname@example.org or use the other contact options on the customer service page.
For payments with Klarna afterpay we charge 2% of the purchase amount as transaction costs. Klarna is only available in the Netherlands, Germany, Austria, Belgium and Finland.
Digital Currency – Crypto
We can accept payments in Bitcoin (BTC) and some other cryptocurrencies on request.
All countries outside the European Union (EU) and the United Kingdom.
Receiving the invoice
You will receive the invoice as a PDF file attached to an e-mail as soon as the order is completed and dispatched. The invoice is sent to the e-mail address of the order. Upon request, we can send a paper version with your order.
0% VAT invoice
If you place a business order for a company in the European Union and you have a valid VAT number, you can pay VAT free (Intra-EU supply). Enter your company name and fill in a valid VAT number of your company on the checkout page and the VAT will be automatically removed from the total order amount.