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Shipping

Where we ship to

Worldwide shipping with DHL®.

 We ship to all countries* in the world with DHL®.

*There are exceptions. If you are not sure, please contact us.

The delivery time

Orders are ready for dispatch within 1-2 business days. The delivery time of your order depends on the destination of the package.

 When in stock, assembly, installation and configuration takes 1 to 2 business days. The delivery time of your order depends on the chosen product and the destination of the package. An indication of the delivery time can be found in the shopping basket (under the product title “Current delivery time”), on the checkout page (Delivery time in the order overview “Current delivery time”) or on the product page (in green, under the price). This is an estimated delivery time from the moment we receive payment.

Here is an overview of the estimated delivery times from payment up to delivery (The estimated delivery time includes assembly, installation and configuration):
COUNTRY/REGION DELIVERY TIME
Netherlands, Belgium & Luxembourg 1 to 2 business days
France, Italy, United Kingdom, Denmark, Germany, Spain, Sweden, Switzerland, Austria, Poland, Portugal & Ireland. 2 to 5 business days
Finland, Estonia, Iceland, Monaco, Malta, Romania, Slovenia, Slovakia, Czech Republic, Hungary, Croatia, Latvia & Lithuania. 3 to 5 business days
Norway, Greece, Moldova, Montenegro, Macedonia, Albania, Bosnia, Serbia & Belarus. 4 to 7 business days
Bulgaria, Cyprus & Turkey. 5 to 8 business days
North America: USA (excl. Alaska & Hawaii), Canada & Mexico. 3 to 7 business days
Other countries On average within 7 business days, excluding possible Customs delays.

It almost doesn’t happen, but when we need more time, you will receive a message about this, so that the order can still be adjusted or cancelled.

Transit time with DHL Express Worldwide is 1 to 5 business days worldwide.

Do you want to make sure the order arrives on time? Then please contact our customer service. We offer the option of using the faster shipping method DHL Express Worldwide to some countries for an additional charge. The transit time for DHL Express Worldwide is 1 to 5 business days.

Shipping costs

Free within the EU or UK for laptops and mini computers. To see the shipping costs for your country please add your configuration to the cart and enter your address on the checkout page.

Within the EU or UK

All laptops and mini computers are shipped free of charge with DHL Express to all countries in the European Union and the United Kingdom:

Austria, Belgium, Bulgaria, South Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

Shipping costs are charged for loose accessories and spare parts. You will see these shipping costs on the checkout page after you have entered your address.

Outside of the EU or UK

For countries outside the European Union and the UK we charge shipping costs. The shipping costs and available shipping methods are determined based on the delivery address and product size and weight. Please add your configuration to the cart and select your country and enter your address on the checkout page to show the available shipping methods and calculate exact shipping costs.

Pick up your purchase?

Would you rather pick up your purchase in Hengelo Netherlands?

 Would you rather pick up your purchase in Hengelo Netherlands? Choose the shipping option ‘Pick up in Hengelo’ during checkout. When the order is completed you can make an appointment to pick up your order from us. This option is only available for customers in The Netherlands.

Shipment Tracking

Receiving a Track & Trace code

 Once we have registered your order with DHL, you will receive a Track & Trace code and URL by e-mail to track your order. You can use the tracking code from DHL on this page to see the delivery status.